My stay at Five Zurich was certainly nice, with stunningly designed rooms and an really good dining experience. However, I did encounter some service issues that dampened my overall impression. The hotel’s beautiful location offered peace and serenity, though it's a bit of a drive from the city center, which might not be ideal for everyone.
Rooms
9.0
The rooms are impeccably designed with modern comforts, making for a cosy stay. I appreciated the thoughtful touches, like the spacious layout and balcony view over Zurich.
Service
6.0
While the staff were generally friendly and attentive, my check-in experience fell short. I felt overlooked at times, which impacted my impression of service quality.
Location
7.0
The location is beautiful, nestled near Üetliberg and surrounded by green pastures. However, it is a bit further from the city center, requiring a shuttle for easy access.
Dining
9.0
Dining here was a highlight; the restaurant offered a wonderful variety of dishes and a lovely atmosphere. Each meal was a treat, enhancing my overall experience.
Facilities
8.0
The facilities, including spa services, are well-maintained and provide excellent relaxation opportunities, making it a perfect urban retreat.
Samuel
United Kingdom,
February
2025
5.0/10
During my recent stay, I experienced the luxurious charm of the Five Zurich. The modern design of the rooms and the really good service truly stood out. However, the location is a bit outside the city center, which may make logistics more challenging. Overall, I enjoyed my time immensely.
Rooms
9.0
My room was beautifully decorated in warm colors, which created a cozy ambiance. I also appreciated the strong water pressure, essential for a refreshing experience.
Service
10.0
The staff was impressively attentive, always greeting me with smiles and quick responses to my requests. They went above and beyond, even preparing another room for me when I needed it.
Location
7.0
While the hotel is located a bit outside the city center, the stunning natural surroundings compensated for it. The complimentary shuttle made it easy to reach central Zurich within 10-15 minutes.
Dining
10.0
I had an amazing culinary experience with a fantastic variety of food options. Each meal was delicious, showcasing unique and high-quality dishes.
Facilities
9.0
The hotel offered impressive facilities including a serene spa, which contributed to a relaxing experience during my stay. I valued the ability to use the pool even after checking out.
Jacob
United Kingdom,
January
2025
6.8/10
I recently had the pleasure of staying at Five Zurich - Luxury City Resort, and it was a fantastic experience overall. The hotel features stylishly modern rooms with all the comforts you could desire, plus an impressive spa that offered a wonderful way to unwind. However, the location is a bit outside the city center, and while there is a shuttle service available, it can take some time to reach downtown. Still, with that minor inconvenience aside, I will definitely be back! 😊✨
Rooms
10.0
I stayed in a well-appointed room with two balconies overlooking Zurich. The attention to detail was fantastic, and the amenities made my stay incredibly comfortable.
Service
10.0
The staff provided really good customer service, going above and beyond to ensure I felt welcomed and taken care of throughout my stay.
Location
7.0
While the hotel is a bit far from the city center, the shuttle service makes it easy to access Zurich when needed. The surrounding nature trails were a lovely bonus.
Dining
10.0
Dining at Ecco was a highlight of my stay, as it was one of the best meals I’ve ever had. The breakfast offered a great variety of delicious options as well.
Facilities
9.0
The spa and gym facilities were great and the perfect way to relax after a day in the city. Having the option to use them even after check-out was a thoughtful touch.
Aaron
United Kingdom,
January
2025
5.4/10
I had an amazing experience at the Five Zurich - Luxury City Resort. The rooms were beautifully designed and packed with modern comforts. Although the hotel's location is a bit outside the city center, it provided a peaceful atmosphere surrounded by nature. However, I wished the hot tub was a little warmer during my stay.
Rooms
9.0
My room was stunning with luxurious amenities and a beautiful view. It truly felt like a 5-star experience.
Service
10.0
The staff was incredibly friendly and attentive, always ready to help whenever I needed something.
Location
7.0
While a bit far from the city center, the greenery and quiet surroundings made it a lovely escape from the hustle and bustle.
Dining
9.0
I enjoyed the diverse food options available, and the quality was really good, making each meal nice.
Facilities
8.0
The spa and other facilities were impressive, but I had hoped for a bit more warmth in the hot tub.
Colin
United Kingdom,
November
2024
6.2/10
My stay at Five Zurich - Luxury City Resort was quite the experience. The spa facilities were really good, perfect for relaxation, but I found the dining options at some restaurants could use improvement. Overall, the service was very attentive, making my visit enjoyable.
Rooms
9.0
I was impressed with the spacious rooms. beautifully designed with a modern aesthetic. The water pressure was fantastic, which I found particularly important.
Service
10.0
The staff was incredibly friendly and attentive throughout my stay. they went out of their way to ensure I had everything I needed, making me feel very welcomed.
Location
8.0
Although the hotel is a bit further from the city center, being surrounded by nature was a highlight for me. the peaceful atmosphere added to my overall experience.
Dining
7.0
While the options were diverse and high-quality, I felt some dishes did not meet expectations. for instance, I think the egg benedict at breakfast could have been better.
Facilities
9.0
The hotel offered impressive amenities, including a beautiful spa and a great gym. plus, I appreciated the flexibility of using facilities even after check-out.